Air carrier liability for psychological injuries

Air carrier liability for psychological injuries

The Montreal Convention is a multilateral treaty for the unification of several rules for international air carriage to which 136 states and the European Union are parties. It is of major significance for the aviation sector and contains, inter alia, provisions on an air carrier´s liability in case of an international flight. Article 17 of the Montreal Convention stipulates that an air carrier is liable for damage sustained in case of death or bodily injury of a passenger caused by an accident that took place on board of an aircraft or while embarking or disembarking. Since the term “bodily injury” is not defined in the Montreal Convention, questions were raised whether air carriers can also be held liable for psychological injuries under the Montreal Convention.

In case C111/21, the Court of Justice of the European Union (CJEU) had to deal with such a case. The passenger in question embarked a flight operated by the former Austrian air carrier Laudamotion between London and Vienna. During take-off, the left engine of the aircraft exploded, causing an evacuation of the passengers. The passenger in question disembarked the aircraft via the emergency exit and was hurled several metres through the air by the jet blast from the right engine, which had not yet been shut down. As a consequence, the passenger suffered not only physical, but also psychological harm.

The Austrian courts (District Court Schwechat and upon an appeal the Regional Court Korneuburg) were of the opinion that psychological injuries do not fall within the meaning of “bodily injury” and are therefore not covered by Article 17 of the Montreal Convention. However, the passenger brought the case before the Austrian Supreme Court, which decided to refer this question to the CJEU.

The CJEU argued by taking into account the preparatory works which led to the Montreal Convention and its objectives that the situation of a passenger who has suffered a psychological injury as a result of an accident may be comparable to that of a passenger who has suffered bodily injury. Consequently, the CJEU stated that according to Article 17 of the Montreal Convention air carriers are liable for psychological injury, which is not linked to bodily injury. However, only if the passenger can demonstrate (by means in particular of a medical report and proof of medical treatment) the existence of an adverse effect on his psychological integrity of such gravity that it affects his general state of health and that it cannot be resolved without medical treatment.

Don´t hesitate to contact our Aviation Team to learn more about the application of the Montreal Convention in Austria.

Consequences of a travel agency´s actions for air carriers

Consequences of a travel agency´s actions for air carriers

In two recent decisions, the Court of Justice of the European Union (CJEU) dealt with the consequences of a travel agency´s actions for air carriers in context with Regulation 261/2004.

In case C-307/21, the passengers booked flights from Düsseldorf to Tangier via the travel agent Kiwi.com. The air carrier was provided with an e-mail address, which was most likely automatically generated by Kiwi.com and to which the passengers had no access. In the following, the air carrier sent an e-mail to this e-mail address in order to inform the passengers about the cancellation of their flight. Since this e-mail has been sent 14 days prior to the date of the scheduled flight, it would have complied with Article 5 (1) (c) (i) of Regulation 261/2004, resulting in the passengers not being entitled to receive a compensation within the meaning of Article 7 of Regulation 261/2004. However, Kiwi.com did not forward this e-mail to the passengers.

The CJEU decided on 27 September 2022 that the air carrier is obliged to pay a compensation to the passengers if the travel agency didn´t forward the air carrier´s e-mail in due time even if the air carrier was not aware of the fact that the e-mail address it has been provided with could only be used to contact the travel agency and not the passengers directly.

In case C‑436/21, a passenger booked the following itinerary: Stuttgart-Zurich-Philadelphia-Kansas City. The flight from Stuttgart to Zurich was operated by Swiss International Air Lines AG, while the other two flights were operated by American Airlines. This itinerary was booked via a travel agency in the form of a single electronic ticket with a single user price for the entire journey and the number of this ticket was displayed on the boarding passes relating to the flights. While the previous flights were on time, the flight from Philadelphia to Kansas City was delayed by more than four hours.

During the proceedings initiated in Germany against American Airlines, the involved German courts stated that Regulation 261/2004 does not apply, since American Airlines did not operate a flight departing from the territory of a member state of the EU. According to the German courts, there was nothing to indicate that American Airlines had undertaken to transport the passenger from Stuttgart to Kansas City, or that it had assumed responsibility for that transportation under a code sharing agreement. Subsequently, the case was brought before the German Supreme Court and the CJEU.

In its ruling C-436/21 the CJEU stated that – in the interest of the high level of protection for passengers – the concepts of “connecting flights” and “reservations” must be interpreted broadly, which lead to the CJEU´s decision that there has been a connecting flight even though the operating air carriers did not have a specific legal relationship. Therefore, the place of departure (Stuttgart, Germany) is of relevance, Regulation 261/2004 is applicable, and the passenger may be entitled to a compensation payment for the delay of his last flight leg.

Don´t hesitate to contact our Aviation Team to learn more about the consequences of a travel agency´s actions for air carriers in connection with Regulation 261/2004 and about passenger claims in Austria in general.

KFZ Wirtschaft

Recht praktisch: Schäden durch Bäume

Haftung für Schäden durch Bäume

Es kommt leider immer wieder zu – teilweise sehr schweren – Unfällen durch umfallende Bäume; insbesondere parkende Autos sind hier oft gefährdet. Die komplizierten Haftungsregelungen im Zusammenhang mit derartigen Unfällen und die uneinheitliche Rechtsprechung haben oft den ebenfalls nicht erwünschten Effekt, dass Bäume zur Sicherheit lieber vorsorglich gefällt werden. Der heutige Artikel soll einer kurzen Übersicht der Haftungsregelungen dienen.

Grundsätzlich werden in Österreich auf Bäume dieselben Haftungsbestimmungen angewendet wie auf Gebäude und andere von Menschen geschaffene Werke. Demnach haftet der Besitzer des Baumes für Schäden, die durch das Umfallen des Baumes oder das Herunterfallen seiner Äste verursacht werden, die infolge eines mangelhaften Zustandes entstehen, es sei denn der Besitzer beweist, dass er die zur Gefahrenabwehr erforderliche Sorgfalt an den Tag gelegt hat.

Mit anderen Worten: Der Besitzer haftet, wenn sich sein Baum in einem schlechten Zustand befand und er nicht beweisen kann, dass er sorgfältig genug war.

Baumbesitzer:innen trifft somit eine relativ strenge Haftung für Schäden, die durch ihre Bäume verursacht werden. Insbesondere die Frage der Einhaltung der Sorgfaltspflicht durch den Grundstücksbesitzer ist oft Gegenstand von Rechtsstreitigkeiten. Hierbei kommt es insbesondere auf die Lage, das Alter und das äußere Erscheinungsbild des Baumes an und es stellt sich die Frage, wie oft und wie genau Besitzer:innen ihre Bäume überprüfen müssen. Diese Fragen führen wiederum oft zu langwierigen, einzelfallbezogenen und (v. a. auch aufgrund von erforderlichen Sachverständigengutachten) teuren Gerichtsprozessen.

Baumbesitzer:innen sind gut beraten, sich über ihre Pflichten zu informieren, um Schäden und eine potenzielle Haftung möglichst zu verhindern. Als Orientierungshilfe hierfür können etwa die ÖNORM L 1122 sowie der Leitfaden der Österreichischen Baumkonvention dienen.

Zur Ausgabe der KFZwirtschaft geht es hier.